Privacy Policy

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Privacy Policy
Netsat Aerials Ltd understand that your privacy is important to you and that you care about how your personal date is used and shared on line. We respect and value the privacy of every one who visits this site. We will only collect and use personal data in ways that are described here, and in a manner that consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our policy is deemed to occur upon your first use of our site. If you do not accept and agree with the Policy you most stop using our site immediately.

Definitions and interpretation in this policy the following shall have the following meanings.
Personal date – means any and all date that relate to an identifiable person who can be directly or indirectly identified from that date. In this case it means personal date that you give to us via our site. This definition shall where applicable, incorporate the definitions provided in the EU Regulations 2016/679 – the general data protection regulations (GDPR)

We/us/our means Netsat Aerials Ltd a limited company registered in England under the company number 5761858 Whose registered address is 21 Pecketts Way Harrogate North Yorkshire HG1 3EW our VAT number is 721573840
You can contact us by email george@netsat.tv by phone 01423 502220 or by post at 21 Pecketts way Harrogate HG1 3EW

This Privacy Policy applies only to your use of our site. Our site may contain links to other websites. Please note that we have no control over how your data is collected stored or used by others so we advise you check the privacy policies of any such websites before providing any data to them.

Your Rights
As a data subject, you have the following rights under the GDPR, which this policy and our use of personal data have been designed to uphold
The right to be informed about our collection and use of personal data, The right to be informed about our collection and use of personal data, the right of access to the personal data we hold about you, the right to rectification if any personal data we hold is inaccurate or in incomplete
The right to be forgotten – i.e the right to ask us to delete any personal data we hold about you, the right to restrict the processing of your personal data, the right to data portability, the right to object to us using your personal data for particular purposes
If you have any cause for complaint about our use of your personal data please contact us by phone email or post and we will do our best to solve the problem for you, if we are unable to help you have the right to lodge a complaint with the Uks supervisory authority, for further information about you rights please contact the your local citizens advice bureau or the Information commissioners office

What data do we collect
Depending upon your use of our site, we may collect some or all of the following
Name and Surname
Your Address
Contact information
IP Address
A list of URLS starting with a referring site, your activity on our site

How do we use your data
All Personal data is processed and stored securely, for no longer than is necessary in light of the reason for which it was first collected, we will comply with our obligations and safe guard your rights under the GDPR at all times.
Our use of your personal data will always have a lawful basis either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data eg. By subscribing to emails or because it is in our legitimate interests, we may use your data for the following purposes

Supplying our services to you (Please note that we require your personal data in order to enter into a contract with you)
replying to email from you
Personalising and tailoring our services for you
Supplying you with email that you have opted into (you may unsubscribe or opt out of at any time)
Market Research
With your permission and/or permitted by law, we may use your data for marketing purpose which may include contacting you by telephone or email or text message or post with information or news and offers on our services. We will not however send you unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the privacy electronic communications regulations 2003
You have the right to withdraw your consent to us using your personal data at any time and to request we delete it
We do not keep your personal data for any longer than is necessary in light of the reasons for which it was first collected
we will keep your personal data as long as it is needed to contact you regarding the warranty we provided or you bought

How do we store your Data
We only keep your personal data for as long as we need to in order to use it as described above and or for as long as we have your permission to keep it
Data security is very important to us and to protect your data we have taken suitable measures to safeguard data from collection
Making Regular back ups of files
protecting yourself against viruses by running anti-virus software
using system passwords
only allowing authorised staff in to certain computer areas

Always logging off or turning terminals off

Do we share your Data
We will not share any of your data with any third party for any purpose
In certain circumstances we may be legally required to share certain data held by us which may include your personal data for example where we are involved in legal proceedings or we are complying with legal obligations a court order or a governmental authority
we may sometimes contact with third parties to supply services to you on our behalf.
These may include payment processing, delivery of goods, search engine facilities, advertising and marketing, in some cases the third parties may require access to some or all you data where any of your data is required for such a purpose we will take all reasonable steps to ensure that your data will be handled safely securely and in accordance with your rights, out obligations and the obligations of the third party under the law
we may compile statistics about the use of our site including data traffic, usage patterns,user numbers, sales, and other information. All such data will anonymised and will not include any personally identified data or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors. Affiliates, partners and advertisers, data will only be shared with in the bounds of the law in certain circumstances we may be legally required to share certain data held by us which may include your personal data for example where we are involved in legal proceedings where we are complying with legal requirements a court order or a governmental authority

What Happens if our Business changes hands
We may from time to time expand or reduce our business and this may involve the sale and/ or transfer of control of all or part of our business. Any personal data that you have provided where it is relevant to any part of our business that is being transferred with that part to the new owner or newly controlling party will under the terms of this privacy policy be permitted to use that data only for the same purposes for which it was originally collected

In the event that any of your data is to be transferred in such a manner you will not be contacted in advance and informed of any changes even when contacted you will not however be given the choice to have your data deleted or withheld from the new owner or controller

How can you control your Data
When you submit personal data via our site you may be given options to restrict our use of data we aim to give you strong controls on our use of your data
you may also wish to sign up to one or more of the preference services this may help to prevent you receiving unsolicited marketing, please note this however that these services
will not prevent you from receiving marketing communications that you have consented to receiving

Your right to withhold Information
you may access certain areas of our site without providing any data at all, however to use all features and functions available on our site you may be required to submit or allow for collection of certain data

How can you access your Data
you have the right to ask for a copy of any of your personal data held by us under the GDPR no fee is payable and we will provide any and all information that you request free of charge

Contacting us
If you have any questions about our site or this privacy policy please contact us at any time, please ensure your query is clear particularly if it is a request for information about data we hold about you.

Changes to our Privacy Policy
we may change this privacy policy from time to time. Any changes will be posted on our site and you will be deemed to have accepted the terms of the privacy policy on your first use following the alterations

Updated
23/12/2018